Consistent Performance in Fire Fleet Readiness

ESS Emergency Service Solutions is built on years of hands-on expertise in the direct servicing and maintenance of fire vehicles and critical fire-fighting equipment across demanding operational environments.

That commitment was recently recognised when our Servicing Department was honoured by Serco for consistent high performance, acknowledging the team’s role in ensuring vehicles and equipment are continually maintained in a state of operational readiness across the service. In addition, our Service Manager, Bernard Lodge, received individual recognition for his outstanding contribution to operational readiness within the NEOM region.

We are extremely proud of our servicing team and the standards they uphold every day. Their professionalism, technical competence, and commitment to readiness are what make consistent performance possible, particularly in high-demand and remote operating environments.

Directly Delivered Fire Vehicle & Equipment Servicing

Fire fleet readiness requires more than routine maintenance — it depends on disciplined processes, technical accountability, and experienced personnel. ESS delivers fire vehicle and equipment servicing directly through its in-house teams, assuming full responsibility for maintenance activities while ensuring transparency and operational confidence for our clients.

Our servicing capability includes:

• Preventative, corrective, and emergency maintenance delivered by ESS technicians

• Highly trained and qualified technicians with extensive GCC experience

• Fully equipped mobile service units and service solutions vans

• High-quality tools and diagnostic equipment

• Direct coordination with OEMs of fire vehicles and equipment, selected for their proven performance and reliability

• Accurate vehicle tagging and full service history tracking via a shared QR code system

• Vehicles fully tested after each service activity and always returned in an operational condition

• Detailed service and compliance reporting

• Secure access to a designated Client Portal, providing relevant stakeholders with full visibility of reports and documentation.

Built for Operational Confidence

Every ESS service activity is structured around one objective: keeping fire vehicles and equipment ready, compliant, and dependable at all times. From mobile servicing in challenging locations to transparent reporting and digital recordkeeping, our approach supports consistent operational readiness and long-term asset reliability.

The recent recognition from Serco reinforces what our clients experience in practice — consistent performance is delivered through people, process, and accountability.

To discuss your fire fleet servicing requirements or arrange an initial consultation, please get in touch with brendan@ess-uae.me or bernard@ess-uae.me