top of page
Authorized Representative:

THIS PAGE IS CURRENTLY BEING UPDATED

SERVICING FAQ'S

​​Do you service vehicles you did not supply?

Yes. We maintain fire appliances and firefighting equipment regardless of original supplier, working to the manufacturer's published service schedule wherever one exists.

​

What does a typical service agreement cover?

Agreements are written to the client's operational and budgetary requirements. A standard scope covers scheduled preventative maintenance, defined-response corrective repair, emergency callout, parts supply and portal-based reporting. Scope, response times and exclusions are set out in the agreement.

​

How quickly can you respond to a breakdown?

Response times are agreed contractually and depend on location, criticality and the cover level purchased. Emergency support is available 24/7 for contracted clients.

​

Do you service equipment as well as vehicles?

Yes — firefighting systems, foam systems, rescue equipment and PPE, alongside the appliances themselves.

​

Can ESS attend Factory Acceptance Testing on our behalf?

​Yes. We act as your representative at the manufacturer, verify the build against your specification, and issue a documented FAT report before the asset ships.

​

Which manufacturers do you work with?

ESS holds partnerships with a number of globally recognised fire and rescue manufacturers. Details of the relevant approvals for your equipment type are available on request.

Talk to us

​

Request a servicing quotation

Tell us what you operate and where, and we will come back with a scoped maintenance proposal.

​

Email services@ess-uae.me

24/7 +971 55 688 6448

24/7 +971 56 974 0606

​​

ess 2026 white ORANGE.png
  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
ChatGPT Image Jul 2, 2026, 03_32_48 PM.png
ICV.png
ISO-9001

24/7 EMERGENCY SUPPORT

+97155 6886448

+97156 9740606

bottom of page